If you already have it installed, you’ll need to delete it and download it again Download the App from the App Store or Google Play.If you need to sign up for Online Banking but can’t find your Magic Word – or if you need to reset your Online Banking details but can’t wait for your Magic Word to arrive – you can use our App. Forgotten your login details?ĭon't worry, just read our guide to finding your login details. To do this, you will need your 12-digit customer number, your Magic Word and the mobile phone with the number that you have registered with us. mobile phone, as we may need to send you a one-time passcode.īefore you log in for the first time, you must register for Online Banking.To log in to online banking you will need your: Managing your internet banking and security details.How the buy-to-let mortgage process works.How to apply for a residential mortgage.What is a credit score and why is it important?.Independent service quality survey results: personal current accounts.
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